Vestra Commerce

Legal

Privacy Policy

How we handle the information you share with us through this website, in plain language.

Last updated: [Effective date]

Draft for review. Highlighted fields need your company’s legal details, and this policy should be checked by a qualified adviser before it is relied on.

1. Who we are

This website, vestracommerce.com, is operated by [Legal entity name], trading as Vestra Commerce (“Vestra”, “we”, “us”), with its registered address at [Registered business address]. For the purposes of applicable data protection law, we are responsible for personal information collected through this website.

2. What we collect

We only collect personal information that you choose to give us. On this website, that happens through the contact form, which asks for:

  • your name and email address;
  • optionally, your company name, website and an indicative budget range;
  • the service you’re interested in and the message you write.

Like most websites, our hosting provider may automatically record technical information such as IP address, browser type and the pages requested, in standard server logs used for security and reliability.

The “Get started” and “Start your application” links take you to our application at vestracommerce.com/start-application. Information you provide there is handled under the privacy notice presented within that application.

3. How we use your information

  • To read and reply to your enquiry, and to follow up where you’ve asked us to.
  • To understand your needs and, if appropriate, prepare a proposal for our services.
  • To keep the website secure and working properly.
  • To meet legal, accounting or regulatory obligations.

We rely on your consent (given when you submit the form) and on our legitimate interest in responding to business enquiries. We don’t sell your personal information, and we don’t add you to marketing lists unless you ask us to.

4. Sharing & service providers

We share personal information only with service providers that help us run the website and respond to you, such as:

  • our form-processing provider, [e.g. Web3Forms], which delivers contact form submissions to our inbox;
  • our website hosting provider, [Hosting provider];
  • our email provider, [Email provider].

These providers process information on our behalf and are expected to protect it. We may also disclose information where required by law, or to protect our rights, users or the public. Some providers may process data outside your country; where required, appropriate safeguards are used.

5. Cookies & analytics

This website does not use advertising or analytics cookies, and it does not load third-party tracking scripts. Fonts and other assets are served from our own domain. If we introduce analytics or cookies in future, we will update this policy and ask for consent where the law requires it.

6. Retention & security

We keep enquiry information for as long as needed to respond and to manage any resulting business relationship, and then for no longer than [retention period, e.g. 24 months] unless a longer period is required by law. We use reasonable technical and organizational measures to protect personal information, but no method of transmission over the internet is completely secure.

7. Your rights

Depending on where you live, you may have the right to access, correct, delete or receive a copy of your personal information, to object to or restrict certain processing, and to withdraw consent at any time. Residents of some US states may also have rights to know what information is collected and to opt out of its sale or sharing; we do not sell personal information.

To exercise any of these rights, contact us using the details below. You also have the right to complain to your local data protection authority.

8. Children

This website and our services are intended for businesses and adults. We do not knowingly collect personal information from children.

9. Changes to this policy

We may update this policy from time to time. The “Last updated” date at the top shows when it was last revised.

10. Contact us

For privacy questions or requests, email [privacy contact email] or write to [Legal entity name, registered business address]. You can also reach us through our contact page.